A Timeshare Advice Centre poll on timeshare booking availability drew a large response from owners — and the results highlight widespread difficulty booking preferred resorts and dates.
Timeshare availability poll
Recent coverage has focused on timeshare owners who have been unable to book the resorts or dates they want.
In response, the Timeshare Advice Centre chose to run a poll to capture owners’ experiences.
The poll set out to understand how satisfied owners are when trying to book accommodation they have already paid for.
Participants selected which resort group they were affected by, including CLC World, Marriott, Azure, Diamond, MGM, Silverpoint and “other”.
They then chose one of six responses, ranging from “I always find availability” to “I’ve given up trying to request availability”.
Poll results: owners struggling to book
Here are the results from the timeshare availability poll:
- I always find availability: 0.48%
- I sometimes find availability: 2.12%
- I rarely find availability: 61.10%
- I never find availability: 30.56%
- I’ve given up trying to request availability: 5.74%
Serious timeshare resort availability issues
The figures point to serious timeshare resort availability issues for many owners.
In total, 91.66% of respondents said they rarely or never manage to secure the availability they want.
A further 5.74% said they have given up trying altogether.
Only a small minority report success. Fewer than one in 20 respondents said they always find availability — a result even we found surprising.
What the responses say about owner satisfaction
According to Andrew Cooper, CEO of European Consumer Claims (ECC), “Even the amount of people who say they ‘sometimes’ find the availability they want is telling.”
With only 2% saying they sometimes get availability and more than 60% saying they rarely do, Cooper notes that “there is not much difference between those two words except connotation.”
Describing success as “sometimes” can suggest uncertainty, whereas “rarely” more clearly signals dissatisfaction with the booking process.
Changing expectations around holiday booking
It’s becoming increasingly clear that modern travellers are no longer satisfied with the expensive and dated timeshare model.
Many people now expect to choose the destination and dates that suit them, with far greater flexibility when booking holidays.
Need some help?
If you want help or advice about getting free from your timeshare ownership, contact the Timeshare Advice Centre for free and confidential advice. You may even be able to claim compensation, so find out more about your options today.
