Marriott Vacation Club hand over nearly a quarter of a million euros to the court after a Welsh couple’s timeshare compensation award
Record compensation sum
Trefor and Shirley from North Wales were long-term timeshare owners. They originally bought a Marriott membership for £20,000 and added to it over the years.
"We had some great holidays," admits Trefor, a retired optronics expert. The couple owned for several decades, but Trefor later read about a High Court judgment in Spain against Marriott for using illegal timeshare contracts. He quickly realised his own membership could potentially meet the same criteria for a Spanish timeshare law compensation claim.
Trefor and Shirley sought advice from European Consumer Claims (ECC), a leading timeshare claims firm based in Henley-on-Thames, with offices in Spain and Florida.
"I received very valuable help from ECC and, later in Spain, from their law partners M1 Legal," confirms Trefor.
The Marriott timeshare compensation claim was not swift, due to legal resistance from Marriott’s lawyers, but the timeshare giant could not avoid justice for ever. Two and a half years after ECC and M1 Legal began the case, Trefor received an extremely welcome phone call from ECC.
"I've just heard this week the very good news that Marriott have deposited, with the court, a record sum of nearly a quarter of a million euros," smiles Trefor in his testimonial video.
ECC and M1 Legal support
Delighted, Trefor has plenty of praise for the staff at both European Consumer Claims and M1 Legal: "ECC have proved to be very professional, as were the lawyers, particularly Jaime in M1."
Trefor was also targeted by some of the fraudsters who regularly call ECC clients and try to undermine trust in the hope of stealing money. "I did receive a number of calls from scam companies trying to put me off ECC," says the affable Welshman. "But I am very glad, of course, that I stayed with them (ECC). In particular, a young lady who I've never met, called Gisella, at M1 was particularly useful and helpful."
"So, at the end of the day, I am very, very grateful for the efforts of ECC and M1 Legal."
Not happy with your timeshare?
If you have a timeshare membership you no longer want, ECC may be able to help you escape the contract. And if you meet certain conditions, you may be entitled to significant financial compensation.
