Watch this video testimony from ECC client Paul Agar, who shares his experience of bringing a compensation claim against Anfi Del Mar (Gran Canaria) after buying a timeshare membership in 2005. Paul and his wife, Domenica, explain what happened at the point of sale and why their agreement was considered illegal – including the fact that they paid a deposit on the same day they signed the contract.
So far, ECC has claimed compensation from Anfi on their behalf totalling £16,725, with several thousand pounds still pending. In the video, Paul talks through the progress of the case and what the outcome has meant for them in practical terms.
Like many timeshare owners, Mr and Mrs Agar’s main aim was to be released from the ongoing commitment of Anfi timeshare ownership – particularly the pressure of ever-increasing annual fees and the uncertainty of being tied to the membership long-term. Their priority was a clean exit from the contract, rather than remaining locked into payments year after year.
ECC helped them exit the Anfi Del Mar agreement, with the additional benefit of receiving compensation. This testimony offers a helpful, first-hand account for anyone researching what an Anfi Del Mar timeshare claim can involve, and what a successful outcome can look like when a contract is found to be unlawful.
