Many timeshare owners consider pursuing compensation, but it often comes with plenty of understandable questions:
Do I qualify? Was I genuinely mis-sold, or would it be wrong to seek compensation? Am I making a fuss over nothing? If the timeshare company failed to follow certain rules, does it really matter? Is the claims process complicated? How long could it take? What might it cost? How do I avoid scams? And how do I choose a firm with the right experience?
Because these concerns come up again and again, we’re sharing a short video featuring a real European Consumer Claims (ECC) client experience, in Andrew Rees’ own words.
In the interview below, Andrew Rees talks openly about what it was like to make a timeshare compensation claim with ECC, from the decision to proceed through to how the process felt as it progressed.
